ATM warning story

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Posted by Fred Metcalf on November 29, 2013 at 14:49:46:

The past week we've had a family of three on motorcycles camping next to us. They're on a trip-of-a-lifetime biking the north-south length of the Americas. They have been stuck here for two reasons, one of which offers a warning about ATM usage.

I'll put the link to their full ATM story below, but in summary they had a credit card "swallowed" by an ATM in the La Paz Walmart. While the Walmart people have been helpful, the bank people have not (HSBC is the bank). It appears that the bank will destroy the credit card when they finally choose to send someone out to open the ATM (the credit card has been in the ATM for over 10 days at this point, and the ATM has an "Out of Order" sign put on by Walmart).

One lesson to be taken from this experience is to use only ATM machines which do not "ingest" the card to read it. Since this "card swallowing" possibility has always been a lurking concern of mine, once I found at ATM in La Paz which did not require that I let go of the credit card, I stuck to that ATM and avoided all others (I use the Banamex ATMs on the SW corner of Abasolo and Colima - diagonal from the old CCC, now Chedraui, supermarket).

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